1- Freight Business Development Executive
Roles & Responsibilities
Responsibility
Develop and maintain an effective relationship with existing customers
Ensure best sales practice to meet customer needs and expectation to capitalize on growth
Enhance customer loyalty by delivering customized service
Constantly create revenue generating channels from cross selling and upselling revenues
Manage and improve customer retention
Ensure utilization technology solutions to enhance performance and customer experience
Requirement
At least 3 years of experience in the freight industry, air and ocean
A self-starter with excellent communication skills
2-Operation Team Member
Roles & Responsibilities
Calling and coordinating with Customer on shipment delivery/self-collection/change of address.
Scanning, sorting and arranging shipments arriving from Hub.
Perform security checks on contractors taking out shipment from warehouse.
Perform damage shipment consolidation and repair of packages. Re-arranging for delivery.
Update shipment status into in-house system.
Email to external and internal customers on shipment matters.
Coordinating with despatcher on shipment matters.
Area housekeeping.
Perform any task as arrange by Supervisor
1 year experience in an operation role in a fast pace environment
Requirements
A good team player
Self-driven and energetic
Able to work overtime