About the job
The role
We’re looking for an engineer to join our Game Creations Operations team (GCO).
EA game development activities occur globally, 24 hours 7 days a week and our GCO team play a valuable role in maintaining and enhancing software applications and tools used by all game development teams across EA, and in ensuring the performance of our service.
The team are responsible for a blend of sysadmin, devops and SRE tasks - so if you enjoy the work in these areas, this position is definitely one for you!
GCO support applications such as Source Control, Bug Tracking, Test Case Management, Continuous Integration and Code Reviews so your role will be tightly integrated into the entire product development process. With a focus on continual improvement of services through development activities, risk assessments, new features, and customer feedback; you can expect to contribute to tasks such as technical troubleshooting, driving activities for issues, ensuring the uptime and stability of our services, escalating incidents and problems, contributing to daily stand-ups, task coordination, issue tracking, vendor relations, and quality assurance.
Responsibilities:
Work with the Perforce source control management service used by the entire EA population
Operational interface with software developers and creators
Resolve operational requests and issues to agreed quality metrics
Flag repetitive operational tasks as automation opportunities and implementation
Manage service interruptions (comms, incident, RCA, and corrective actions)
As part of product team, you will define and provide enhancements, develop enablers to reduce tech and ops debt, collect and publish performance and usage metrics
Manage mandatory nonfunctional upgrades and testing
Participant in daily stand-ups, including sprint planning, coordination of effort, and task assignment and completion
Participate in service improvements as guided by customer feedback, knowledge of products, product roadmap, and strategic planning
Lead organizational awareness of problems through a 'Known Error Database'
Service outage & restoration during an incident's life cycle
Partner with EA security to ensure compliance of existing policies, and new requirements are integrated into planning
Partner with Central IT Operations team to agree on common process and technology for operations
Manage projects from concept to final
Qualifications:
Software development, DevOps or SRE experience
Source control management experience with Perforce (preferred) Git, GitLab or GitHub are also of interest
Exposure to open source technologies and cloud services (experience with AWS & Azure)
Background in operating systems including Linux, Unix and Windows Administration
Experience with concepts; e.g. routing, subnets, DNS.
Experience with virtualisation, servers, and other related hardware
Identify issues and implement solutions
Able to work shifts: daytime, after hours and weekends
PS. Our team can chose to work onsite in Bucharest, hybrid or fully remote from the UK, Romania, Spain, Finland, Ireland, Germany, Israel, Switzerland, France, Poland, Sweden or The Netherlands - these are the country locations in which we can hire remote employees.
To apply and learn more, visit the following linkللتقديم ومعرفة المزيد ، قم بزيارة الرابط التالي