About the job
Key Responsibilities & Accountabilities:
Must be highly-motivated with a positive attitude
Experience of pre-openings for new coffee outlets or restaurant
Willingness to adapt change, champion new ideas and being creative
Formulate fruitful business development strategies to ensure long-term success
Report to senior executives on progress and issues on a regular basis
Evaluate performance using key metrics and address issues for improvement
Deal with problems by providing creative and practical solutions
Ensure compliance with company’s policies and operational guidelines
Undertake sound financial management to ensure stores are profitable and stay within budget
Leading multiple store teams to drive customer service standards
Provides on-going coaching and performance feedback to staff members.
Assigns daily tasks to staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service.
Manages the maintenance of inventory level within guidelines established.
Maintain a safe work environment by enforcing all safety standards.
Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll management.
Communicate with clients on a regular basis.
Ensure quality consistency across the region.
Maximize sales and profitability in the region.
Set standards and objectives for different stores and departments
Optimize and oversee operations to ensure efficiency
Skills
Qualifications & Experience:
Minimum of 3 years’ experience as a district or area manager of multi-unit operations.
BSc/BA in business administration, retail management or similar field
Good knowledge of MS Office.
Knowledge of business procedures and functionality.
Willing to travel.
Proven track record of meeting sales targets
Knowledge of performance evaluation metrics and principles
Sound understanding of optimization of store operations and standards for success
Working knowledge of ERP software
Exceptional communication and interpersonal abilities
Excellent organizational and leadership abilities
Strong business acumen with a strategic orientation
Excellent problem-solving abilities
Skills:
Extensive coffee knowledge or the ability to obtain product knowledge.
Reliable with strong sense of responsibility plus problem solving ability.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Strong customer service skills.
Knowledge of administrative aspects of store operations.
Basic computer skills and ability to quickly learn new technology systems.
Ability to work cohesively with fellow colleagues as part of a team.
Strong interpersonal and problem-solving abilities.
Excellent communication and organizational skills.
Ability to write reports & standard of performance manuals.
Be able to work well under pressure and motivate the team around them.
Be enthusiastic, knowledgeable and resourceful, with an eye for detail.
للتقديم ومعرفة المزيد قم بزيارة الرابط التاليTo apply and learn more, visit the following link
Dolce Mondo Group hiring now Area Manager توظف مجموعة دولتشي موندو الآن مدير منطقة